That said, some of the online feedback about the mobile apps isn’t great, so bear that in mind. Subscribers also benefit from hold and transfer music, and Ooma provides mobile apps for iOS and Android, so you can set up capabilities such as call forwarding, enabling calls to be sent from your desk phone to your mobile when you’re out and about. However, don’t get the idea that this is a barebones business phone service offering – in fact Ooma Office gives you all the core features you would expect, plus some more advanced functions like a virtual receptionist that allows for calls to be automatically directed to the right department. Ooma might not have all the features found with rival services, but it presents itself as a solution for smaller firms with tighter budgets, and is positioned very well in this respect. Ooma Office is a business phone service which aims to deliver a big business phone experience to small businesses.

Overall, though, which the cheaper plan probably delivers enough to satisfy the smallest businesses, it will be mid-sized and larger that will probably get the most from the incredible wealth of features that RingCentral MVP can provide.

On top of this, RingCentral can also deliver a Communications Platform as a Service (CPaaS), which means access to a developer network which allows you to use APIs to truly customize and integrate your phone system with other software you use. RingCentral also provides Unified Communications as a Service (UCaaS ) as well as Contact Center as a Service (CCaaS), meaning that it can provide the enterprise experience for even small businesses. However, it's the pricing tiers above this where RingCentral MVP really comes into its own with a comprehensive set of features that should be integral to any modern phone service. The most basic tier offers call management and phone system administration, as well as phone rental options for conference phones and even desks.

RingCentral MVP promotes itself as an all-in-one solution for all business sizes, with a unified communications strategy that means plenty of integration options, from Google to Microsoft, Oracle to Amazon, and Zendesk to Salesforce.

Single virtual phone line for business